55 of 84 people found this review helpful
Phyllis was super professional, gave us options and basically knew exactly our taste!
By
Maria Ross
from
Palm Beach Gardens, Florida
Traveled to
Italy ~ Europe
I would recommend this agent to my family and friends
Phyllis Horodner responded:
Maria,
Thank you for taking the time to leave a review. I appreciate it!
Phyllis
Eileens Travel
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51 of 86 people found this review helpful
I have known Phyllis and the Eileene's Travel team for over 20 years. I have traveled the globe multiple times and have always used Phyllis and Eileene's to book my travel.
Phyllis has great knowledge of the best air fares available....and and great knowledge of many of the finer hotels in various countries.
There have been a few times where airlines have cancelled flights or have had 'reroutes'....
Phyllis ansswers emails no matter what time zone you are in...and has the ability to make things work out.
Recently....during a major storm here in Florida, my flights were cancelled....with no notice to me by the airline.
Phyllis jumped into action and got us home the same day....and pushed the airline to accommodate us.
She is a jewel in the crown that makes her and Eileenes's my go to travel agency.
By
Jonnypilot
from
Boca Raton
Traveled to
Europe
I would recommend this agent to my family and friends
Phyllis Horodner responded:
Jon,
Thank you so much for your excellent recommendation. I enjoy working with you, as well:-) You always take the time to give me useful feedback on the hotels and restaurants you've been to. I look forward to helping you again and again. Phyllis
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52 of 91 people found this review helpful
Great trip, great travel agent!
Phyllis couldn't have been a batter agent for us. We needed to plan our trip rather quickly with a lot of difficult details and she was quick, thorough, and patient during the entire process. And the trip was fantastic! Hotel and excursions were PERFECT!
By
Sgetlan
from
Centerport, NY
Traveled to
Maui Island ~ Hawaii ~ USA
I would recommend this agent to my family and friends
Phyllis Horodner responded:
Thank you, Sue! I was so happy to hear that you loved the hotel, restaurants that were recommended and the tours you did. I appreciate your taking the time to mail the brochures to me, as well. Phyllis
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46 of 85 people found this review helpful
Phyllis has assisted my wife and I in traveling to Europe and a cruise. Both trips were the times of our lives. She tries to understand what we like to do and match that with the trip. The hotels she suggested in Europe were 5 stars at a 3 star price. The breakfasts were unbelievable. We were in the middle of Paris, Vienna, Zurich, and Munich and within walking distance of most of the sights we wanted to see.
The cruise was also a delight. She asked us what we were interested in doing in a cruise and she gave us her suggestion on the best cruise for us at a price we could afford. We had never enjoyed a cruise as much as this one.
We are very thankful for Phyllis and what she has done for us!
By
Paul M
from
West Palm Beach, Fl
Traveled to
Europe
I would recommend this agent to my family and friends
Phyllis Horodner responded:
Paul and Elvira,
Thank you so much for your kind words and your feedback on the hotels we selected. It's greatly appreciated! Phyllis
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44 of 82 people found this review helpful
Use Phyillis for happy trips!
She was a different experience totally. She made the trip in Europe on motorcycles a pleasure. She made everyday important. Flights were right on, hotels perfect. I will use her for all trips.
By
Culrad
from
Aspen Co
Traveled to
The Alps ~ Switzerland ~ Europe
I would recommend this agent to my family and friends
Phyllis Horodner responded:
David,
Thank you for taking the time to review the trip and arrangements.
I'm so glad you enjoyed the riding experience and camaraderie of
the group and guides. Edelweiss does a great job!
Phyllis
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